حق الانسحاب

In accordance with article L221-28 of the French Consumer Code (and equivalent transpositions of Directive 2011/83/UE in other EU member states), the following goods cannot be returned under the right of withdrawal, notably:

• Goods made to the consumer's specifications or clearly personalised (e.g. cables cut to length, terminations made on request).
• Sealed goods which are not suitable for return for reasons of health protection or hygiene and were unsealed after delivery.
• Sealed software or digital content unsealed after delivery.
• Goods which, after delivery, are inseparably mixed with other items.