Frequently Asked Questions
Before you embark: everything you need to know about your order and the services we offer.
هل Skysat موقع بيع أم شركة تركيب إلكترونيات؟
هل Skysat موقع بيع أم شركة تركيب إلكترونيات؟
We are primarily installers of electronic and electrical systems , based in Carnac (Morbihan) for 23 years. Unlike a general retailer, our team of 8 experts installs and tests the equipment we sell online on a daily basis.
We only list products that we have technically validated for cruising and/or racing.
كيف أعرف ما إذا كان الجهاز متوافقًا مع نظامي الحالي؟
كيف أعرف ما إذا كان الجهاز متوافقًا مع نظامي الحالي؟
Compatibility is the critical point of an electronic retrofit project. On each product page, we indicate the supported protocols.
Warning: Connecting state-of-the-art equipment to an old network often requires converters or adaptations.
If you have any doubts about your architectural design, contact our Design Office for a quote, or one of our partner installers before ordering, in order to avoid any mistakes.
هل تقدمون خدمة تركيب المعدات على متن مركبي؟
هل تقدمون خدمة تركيب المعدات على متن مركبي؟
Yes. We won't leave you alone with your box and diagrams.
- For complex products (Pilots, Radars): You can select the "Commissioning assistance" option when purchasing.
- For a complete installation: We can handle it directly (Southern Brittany) or direct you to our network of approved installation partners throughout France. Contact us!
أنا محترف (مركب/حوض بناء سفن/متسابق)، هل لدي شروط خاصة؟
أنا محترف (مركب/حوض بناء سفن/متسابق)، هل لدي شروط خاصة؟
Absolutely. Skysat acts as a logistics and technical partner for independent installers, shipyards , racing teams and all nautical professionals.
By creating a Pro Account , you gain access to your discounted rates, all technical documentation and many other benefits detailed here .
ماذا أفعل إذا واجهت صعوبة أثناء التكوين؟
ماذا أفعل إذا واجهت صعوبة أثناء التكوين؟
We distinguish between a breakdown (warranty) and technical advice.
The equipment is covered by the manufacturer's warranty.
For help with installation or setup, you can contact us for a quote in South Brittany, or one of our partner installers .
We strive to make as much documentation, tutorials, and technical datasheets as possible available free of charge.
هل تبيعون قطع غيار للأنظمة القديمة (B&G H3000، Raymarine ST60...)؟
هل تبيعون قطع غيار للأنظمة القديمة (B&G H3000، Raymarine ST60...)؟
Yes, the Clearance collection includes end-of-line, downgraded, refurbished, display, or old-stock items.
Be clear: These items are intended for pure repair or one-off opportunities. Each listing specifies the condition, contents of the package, and any limitations. They are sold without additional commercial warranty, beyond applicable legal rights.
هل تقومون بالتوصيل مباشرة إلى الميناء أو مكتب ربان الميناء؟
هل تقومون بالتوصيل مباشرة إلى الميناء أو مكتب ربان الميناء؟
Yes, we understand life on the dock. However, to avoid frequent losses at the harbor master's office, we recommend delivery to a nearby collection point or directly to a professional (shipyard). If you are only making a short stopover, please call us to confirm the delivery timeframe before placing your order.

